When I compare your cost to USA websites and convert to Canadian dollars it still seems much cheaper?

We actively monitor our competitor’s prices to remain competitive, also keep in mind the costs associated with duties and taxes you have to pay once you have it shipped across the border.


I ordered over the weekend, when will my order ship?

In most instances, all in stock orders will be shipped out on Monday.  If however a large volume of orders have been placed over the weekend, the order may be shipped on Tuesday.


I’ve never ordered online before or am not comfortable with the process?

No worries, we will take any orders the ‘old school’ way over the phone, call us at (519) 703-7663. 


How do I return a product I have ordered?

Please see our Return Policy Page.



Any products that offer a warranty period will be listed on the product page.  In the event that you have an issue within the warranty period, please contact Chrome Shop Canada and we will work directly with the manufacturer to resolve the issue.  All warranty requests must be initiated with the manufacturer by Chrome Shop Canada.